Privacy Policy

Last updated: January 1, 2026

Who We Are

This Privacy Policy describes how Missoula Saws Inc. handles information collected through https://www.missoulasaws.com/. Missoula Saws Inc. provides commercial saws, sawmill services, commercial saw sharpening, repair, and related saw products. The business has locations in Missoula, Montana and Columbia Falls, Montana through Saw Performance, Inc.

Information We Collect

We collect information that visitors choose to provide and information needed to operate, secure, and maintain the website.

Information You Provide

  • Contact form information: When you use the contact form, we collect the information you choose to submit, including the contents of your request or message.
  • Phone and service request information: If you contact us by phone or request information about products, sharpening, repair, sawmill services, shipping, delivery, or related services, we may handle the information you provide as part of that communication.
  • Business inquiry details: We may collect details relating to your saw, blade, knife, equipment, product, service need, location, or preferred method of response when you provide that information.

Information Collected Automatically

When you visit the website, certain technical information may be processed to load pages, protect the website, maintain security, prevent spam, and troubleshoot performance. This may include IP address, browser type, device information, pages requested, date and time of access, referring page, and security or anti-spam signals.

How We Use Information

We use information for the following purposes:

  • To respond to contact form submissions, phone inquiries, and service requests.
  • To provide information about commercial saws, sawmill services, saw sharpening, repair, products, shipping, delivery, and related services.
  • To operate, maintain, and improve the website.
  • To protect the website from spam, misuse, unauthorized activity, and security threats.
  • To support business records, customer service, and internal operations.
  • To comply with applicable obligations and respond to lawful requests when necessary.

Sources of Information

We collect information directly from you when you contact us, submit a form, or call one of our locations. We also receive technical information through the website systems that support page delivery, security, and form protection.

Website Platform, Security, and Anti-Spam Tools

The website is built on WordPress and uses website technologies such as Elementor and jQuery to display and operate pages. The website also uses Cloudflare for site delivery and security-related services. Contact form protection and anti-spam functionality may be supported by WordPress security and anti-spam tools, including honeypot-style form protections and WP Armour Extended.

Cookies and Similar Technologies

The website may use cookies, scripts, and similar technologies that are necessary for website operation, page functionality, security, and spam prevention. For more information, please review the Cookies Policy on this website.

How We Share Information

We may share information in limited circumstances, including:

  • Within our business: Information may be used by Missoula Saws Inc. and Saw Performance, Inc. to respond to inquiries and provide products or services.
  • Website service providers: Information may be processed by providers that support website hosting, delivery, security, maintenance, and anti-spam functionality, including WordPress-related website services and Cloudflare.
  • Business operations: Information may be used or shared as needed to manage customer service, service requests, product inquiries, shipping, delivery, and related operational needs.
  • Legal and safety purposes: Information may be disclosed when necessary to protect the website, protect our rights, prevent misuse, or respond to lawful requests.

Advertising and Analytics

This website is primarily used to provide information about Missoula Saws Inc., Saw Performance, Inc., products, and services, and to allow visitors to contact the business. The website technologies addressed in this Policy relate to website operation, security, page functionality, and contact-form protection. If additional analytics or advertising tools are added, this Policy may be updated to describe those practices.

Sale or Sharing of Personal Information

The website is used for business inquiries, service requests, and informational purposes. Contact form submissions are used to respond to the visitor’s request and support business operations. If you wish to make a privacy request regarding any use of personal information that an applicable privacy law treats as a sale, sharing, or targeted advertising activity, you may submit a request through the contact page listed below.

Your Privacy Choices and Requests

Depending on where you live and the nature of your relationship with us, you may have the right to request access to personal information, correction of inaccurate information, deletion of information, or information about how your personal information is used or disclosed. You may also request to opt out of certain uses where applicable.

To submit a privacy request, please contact us through the website contact page: https://www.missoulasaws.com/contact-us/. We may need information sufficient to verify and process your request.

Do Not Track and Browser Controls

Some browsers offer Do Not Track or similar settings. The website honors choices available through your browser settings and any cookie controls made available on the website. You can also manage cookies through your browser as described in the Cookies Policy.

Children’s Privacy

This website is intended for commercial saw, sawmill, sharpening, repair, and related business inquiries. It is not directed to children.

Security

We use reasonable website security and operational measures appropriate for the nature of the website, including site delivery and security-related services supported by Cloudflare and form protection tools designed to reduce spam and misuse. No website or method of transmission is completely secure, but we take steps to protect information handled through the website.

Retention

We retain information for as long as needed to respond to inquiries, provide requested information or services, support business operations, maintain records, protect the website, and meet applicable obligations. Retention may vary based on the nature of the communication, business need, website technology, and operational requirements.

International Visitors

Missoula Saws Inc. operates from Montana, United States. If you access the website from outside the United States, information associated with your visit or inquiry may be processed in the United States.

Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, please use our contact page at https://www.missoulasaws.com/contact-us/.

Missoula Saws, Inc.
212 Commerce St., Missoula, MT 59808
Main: (406) 721-2580
Toll Free: (800) 735-7161

Saw Performance, Inc.
5322 Highway 2 West, Columbia Falls, MT 59912
Main: 406-892-1347
Toll Free: (877) 895-7297